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Privacy Policy

Privacy Policy

Last updated: 4 March 2026

 

1. Who We Are

DateSafe is operated as a sole trader in the United Kingdom. Our website is www.getdatesafe.com. We are the data controller for the personal information you provide to us. You can contact us at hello@getdatesafe.com.

2. What Data We Collect

We may collect the following personal data from you:

  • Full name

  • Email address

  • Payment information (processed securely by Wix Payments — we do not store card details)

  • IP address and browser information (collected automatically via cookies)

  • Any information you voluntarily provide through surveys or feedback forms

3. How We Use Your Data

We use your personal data to:

  • Process your Founding Member deposit and communicate order updates.

  • Send you product development updates, prototype feedback requests, and launch information.

  • Comply with legal and financial obligations.

  • Improve our website and marketing communications.

 

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases (UK GDPR):

  • Contract: to fulfil your deposit reservation and deliver the product.

  • Legitimate interests: to communicate with you about DateSafe product developments.

  • Consent: for any optional marketing communications (you may withdraw consent at any time).

5. Data Retention

We will retain your personal data for as long as necessary to fulfil your order and comply with legal obligations. If you request a refund and your order is cancelled, we will delete your data within 90 days unless we are required to retain it by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data ('right to be forgotten').

  • Withdraw consent for marketing at any time by emailing hello@getdatesafe.com or clicking unsubscribe in any email.

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies to improve your experience and measure traffic. You can manage cookie preferences through your browser settings or our cookie consent tool. For more information, please see our Cookie Policy.

8. Third-Party Services

We use the following third-party services which may process your data:

  • Wix — website hosting and payment processing (wix.com/about/privacy)

  • Meta (Facebook/Instagram) — advertising and analytics

  • Tide — business banking (we do not share your data with Tide)

9. Data Security

We take reasonable technical and organisational measures to protect your personal data. Payments are processed via Wix Payments using industry-standard encryption. We do not store card details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@getdatesafe.com.

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